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Frequently Asked Questions

How to apply

  1. Push back your cuticles with the cuticle/orange stick

  2. Buff the nails to remove all shine

  3. Dehydrate the nail with the alcohol wipes

  4. Apply a thin layer of nail glue to your natural nail & and the back of the press-on. (or select the correct size adhesive tabs)

  5. Place the press-on at a 45-degree angle, firmly press down, and hold for 60 seconds. 

  6. Apply cuticle oil and you have beautiful nails!

How to remove

  1. Fill a bowl with very warm water (as warm as you can handle without hurting yourself)

  2. Add soap, either dish soap or hand soap, and some oil, e.g. Olive oil, cuticle oil, coconut oil, etc. 

  3. Soak your nails in the bowl for 15-20 minutes rubbing the water around the cuticle

  4. Use the cuticle/orange stick to gently lift the press-on from the cuticle area and sides

  5. Resoak your nails if they are not lifting at all (DO NOT FORCE THEM OR THEY MAY DAMAGE YOUR NAILS)

  6. Remove/buff off residual glue or adhesive tabs. 

  7. Store your press-ons back onto their card to re-use

Can I return or exchange my nails?

Due to hygiene reasons, we do not accept exchanges or returns due to change of mind. If there are any quality issues, please contact us at nurturebynails@outlook.com within 7 business days of receiving your order. ​

How do I measure my nails?

Purchase a sizing kit that matches your desired length and shape. Once delivered, compare each size to your nails and write down the sizes from left to right, pinky to thumb, and thumb to pinky. (Please note every nail shape/length is different and will require it's own sizing kit)

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e.g.

Left hand = Pinky: 8, Ring: 6, Middle: 4, Point: 5, Thumb: 2

Right hand = Thumb: 2, Point: 5, Middle: 5, Ring: 6, Pinky: 9

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OR

Left = 8, 6, 4, 5, 2

Right = 2, 5, 5, 6, 9

How long will my order take?

Ready-to-ship sets will be processed and posted within 3 days of your order, shipping time depends on your location. Preset designs will be processed and posted within 2 weeks of your order, shipping time depends on your location.

Do you ship internationally?

Yes, we ship internationally.

Will they fit my nails?

The ready-to-ship sets come with 22 to 24 individual nails in 11 to 12 different sizes, although not a guaranteed fit for every nail, you have more options if you are in-between sizes. The preset designs come with 10 individual nails that are based on your selection made from our sizing kits. Purchase the sizing kit in the shape and length you want, measure each nail against yours, and write down the number. Use these numbers when ordering that nail shape and length.

 

Please note each nail shape and length have different measurements.

What do I do if a nail comes off?

Always carry the glue with you so you can easily re-apply any pop-off nails. If this is occurring often, ensure you have followed the application process correctly and the nail fits from side wall to side wall. 

Will press-on nails damage my natural nails?

If the removal process is done correctly they will not damage your nails. Damage occurs when the nails are forced off and can rip your nails. Nail glue is designed for long-term wear (2-3 weeks) and adhesive tabs are designed for short-term wear (1-2 days) use the method that best suits your needs. 

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